Privacy Policy

. Privacy Policy & Coaching Disclaimer

The Komfort Zone

Last updated: [12/30/2025]

The Komfort Zone is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how information is collected, used, and safeguarded when you visit this website or participate in our wellness coaching programs.

1. Information We Collect

We may collect limited personal information when you:

  • Sign up for a workshop or coaching program

  • Subscribe to emails or newsletters

  • Complete an intake or reflection form

  • Contact us through the website

Information collected may include:

  • Name and email address

  • Payment and billing information (processed securely through third-party platforms)

  • Non-clinical reflection responses related to coaching goals

We do not collect or store medical records, therapy notes, diagnoses, or protected health information.

2. How Your Information Is Used

Your information may be used to:

  • Deliver coaching programs and workshops

  • Communicate about services, updates, or resources

  • Process payments and provide receipts

  • Improve website content and offerings

Your information is never sold or shared with third parties for marketing purposes.

3. Data Security

We take reasonable steps to protect your personal information using secure platforms and encrypted services. While no online system is 100% secure, we strive to use industry-standard safeguards.

4. Cookies & Website Analytics

This website may use cookies or analytics tools to understand website traffic and improve user experience. You may disable cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party platforms for:

  • Payment processing

  • Email communication

  • Course hosting

These platforms have their own privacy policies, and we encourage you to review them.

6. Coaching Disclaimer

The services provided by The Komfort Zone are wellness coaching and educational services.

Coaching is designed to support personal growth, self-reflection, skill-building, and goal-setting. Coaching does not include diagnosis, treatment, or processing of mental health disorders, trauma, or emotional conditions.

Participation in coaching programs is voluntary and based on personal responsibility.

7. Therapy vs. Coaching – Important Distinction

Although the founder of The Komfort Zone is a licensed mental health professional, services offered through this website are not psychotherapy, counseling, or mental health treatment.

Key distinctions:

  • Coaching focuses on present-day skills, insight, and empowerment

  • Therapy addresses diagnosis, treatment, and processing of mental health conditions

  • Coaching does not create a therapist-client relationship

  • Coaching services are not covered by insurance

If you are experiencing severe emotional distress, mental health symptoms, or a crisis, you are encouraged to seek support from a licensed mental health provider or emergency services.

8. Not a Substitute for Mental Health Care

Coaching services are not a substitute for therapy, psychiatric care, or medical treatment. Participants are encouraged to continue or seek professional mental health services when appropriate.

9. Cultural & Trauma-Informed Care Statement

The Komfort Zone offers trauma-informed, culturally responsive wellness coaching. While our services honor lived experience, identity, and resilience, they remain non-clinical and educational in nature.

10. Refund & Participation Policy

Program fees are due at enrollment. Due to the nature of digital content and scheduled sessions, refunds are not available once a program begins, unless otherwise stated.

11. Your Consent

By using this website or enrolling in any program, you acknowledge that you have read, understood, and agreed to this Privacy Policy and Coaching Disclaimer.